Overview:
Respond to customer inquiries via phone and email.
Serve as the primary contact for customers on the client's website.
Embody the client's values of responsibility, quality, and excellence.
Qualifications:
Education: Bachelor’s Degree or equivalent; B2 level English proficiency.
Experience: Minimum 6 months in customer support; call center experience advantageous.
Interpersonal Skills: Customer service orientation, active listening, problem-solving, and emotional intelligence.
Technical Skills: Typing speed of 40wpm with 90% accuracy; proficient in Microsoft Windows and Office.
Able to Write / read / speak mandarin fluently
Assist customers in placing online orders and provide timely support.
Handle payments and confidential information securely.
Proactively support customers to enhance brand loyalty.
Collaborate with team members to improve customer support experience.
Stay updated through training and meet performance indicators.
...DARCARS Lexus of Englewood is now hiring Car Sales Representative to join our team! *Top Sales Performers Make $150k+* As a Car Sales Representative , you will be responsible for selling new and used...
...Position: Confidential Department: Food & Beverage Reports to: Director of F&B/Hotel GM (TBD) Location: Florida Summary & role overview Own banquet operations for a high-touch, design-forward boutique hotel. Lead end-to-end delivery of social and corporate...
...the state of practice, who provides medical social services within the scope of MSW practice standards... ...families. Medical Social Services in the home is performed under the supervision of the Administrator, Director of Nursing.Organizational Relationship: Reports to...
...committed to non-discrimination and equal opportunity employment . Employment decisions are made without regard to race, gender, nationality, religion, disability, or other protected characteristics. The organization also welcomes requests for reasonable...
...required to demonstrate a variety of skills from basic mechanical to complex technical diagnostics of modern computerized systems. Must be able to provide own basic tool kit. Must be able to navigate product support software, computer programs for work order maintenance and